Last week we announced our $1.5M seed funding which was led by Kobi Samboursky and Arik Kleinstein of Glilot Capital Partners. Considered by us as co-founders, these two men are great mentors and leaders who will have a huge impact on Exceed.ai’s future success in the market.
First and foremost, we’d like to thank our early customers for believing in our vision, product, and team. Your relentless feedback, testing, and insights that Exceed.ai received during our initial stages motivated us to keep going to deliver the best possible sales and marketing chatbots solution for brands.
It is critical for a startup to have their product, technology and use cases validated before any large investment is made. In less than one year since my co-founder, Yaron Ismah-Moshe and I started working on Exceed.ai, we were able to secure an impressive list of global brands who both shared our vision and agreed to partner with us in building and defining the product. These early adopters are now leading the way on how Chatbots and Voicebots will be used by businesses to communicate with their customers.
Because of this confidence shown in our product and company, we were able to secure the seed investment. The funding is instrumental for two reasons. The first being that it solidifies our belief in the vision and strategy of our product. The second will allow us to build upon our success in growing the business. I am immensely proud of the whole Exceed.ai team for getting us to this important milestone.
We believe that bots are not just a customer support tool, but a new medium to engage users and strengthen the connection between brands and their customers. Creating an engaging bot experience is harder than it seems. In order to produce a compelling experience, a combination of many skill-sets are required: script writing, UX design, marketing, advertising, together with technologies such as artificial intelligence and natural language understanding allow for a delightful chatbot experience. The composition and talent of our team have well equipped us to solve challenges in the past and ones that may arise in the future.
Exceed.ai was designed to simplify the bot creation process for marketers and digital agencies to build bots that can be part of their marketing mix and increase sales. Brands can easily customize their bot to reflect their tone and character, creating a real and effective connection between the brand and its customers.
Our approach is radically different from what other vendors are doing in this space. Rather than taking a ‘one size fits all’ approach, we built our solution from the ground up based on our learnings and addressing the specific needs of our customers. Exceed.ai automatically generates conversation scenarios that can be customized and integrates with the brand’s backend systems such as product catalog, CRM and other. Our technology allows the users to converse with the bot not only by clicking menu items but also by asking questions and having real conversations.
We are now stepping on the gas. Building upon our initial traction, continuing to grow our customer base and innovating our product. If you would like to find out more about us, please contact me or visit exceed.ai.
To find out why Chatbots are the Superfood of Marketing Channels, click here.