Choosing the right AI sales assistant

Exceed.ai vs Conversica

A comparison of what you can do in Conversica versus what you can do in Exceed.ai.

Summary

The main differences between the two products are features and cost. 

There are capabilities that are not available in Conversica (Some you can get by paying to third parties), like unlimited use-cases, email customization, website chatbot, meeting scheduler, and personalization.

There is also a higher cost associated with Conversica. You pay extra for every use-case, such as post-event or lead re-engagement. With Exceed you pay for the number of leads, reps, and virtual assistants. 

Customers that switched to Exceed report a significant reduction in the cost of ownership and better results.

conversica Exceed.ai
Website chatbot AI chatbot + live chat
AI email assistant
Email sequences Limited, pay for additional Unlimited
Custom email sequences Fully customizable
Conitnuous AI learning
Custom AI lead qualification
Auto meeting scheduler Requires 3rd party Built-in
Personalization
Comparison data is based on an analysis from Q4, 2019

The ideal Exceed.ai customer

 

You do (or plan to do) high volume lead engagement by email or website chat

Your goal is to get more qualified leads into your sales pipeline

You aim to engage leads from a many sources, such as form submissions, events, your CRM, etc.

You’re looking for a scalable system to match your team’s growth

You prefer having a flexible system that you can customize to your needs

Exceed.ai allows us to increase productivity by 35% by focusing on closing deals instead of wasting time chasing unqualified leads and on repetitive tasks – a must-have tool for any sales team!

Yoav Shetrit

Sales Executive, Monday.com

What can you not do with Conversica?

Conversica is a good virtual assistant, but a lot of the customization required by a high-performing businesses is not available.

There are also some key features that you just cannot perform using Conversica. Whereas with Exceed.ai, they’re all built-in.

conversica Exceed.ai
Acquire leads via chatbot
Create uniqe email templates
Create uniqe sequences
Qualify leads with questions
Enrich contact data
Segment conversations
Schedule meetings for sales reps
Optimize conversations
Comparison data is based on an analysis from Q4, 2019

When to choose Exceed.ai, when to choose Conversica

Exceed.ai is an AI assistant built to give your marketing & sales teams unlimited capacity to engage & qualify leads.

It’s an “all in one” platform which you can use to engage incoming leads, CRM leads and schedule qualified meetings into your sales reps calendars.

It has been built with flexibility in mind so you can use it for many different use cases and optimize your sequences.

Conversica is good if you’re a simple business that doesn’t require more than the standard email to engage leads and only uses a few sources for lead generation.

Conversica also tends to work if your customers don’t require qualification before handing them over to sales.

User reviews: Exceed.ai vs Conversica

Both Exceed.ai and Conversica have gotten many user reviews on the popular software review site, G2. As the result below show, users prefer Exceed.

conversica Exceed.ai
User rating  4.4/5  4.9/5
Meets requirements
88%
93%
Ease of setup
78%
90%
Product direction
86%
100%
Sequencing
83%
100%
AI
88%
97%
Lead qualification
81%
89%
Opportunity management
87%
97%
Integrations
85%
94%
Data entry
78%
97%
Analytics
83%
90%
Sales conversion
81%
97%
Comparison data is based on a comparison from Q4, 2019

Exceed.ai is the highest rated AI Sales Assistant by customers


4.9/5

4.9/5

4.9/5