Forrester research report

                                          

The Forrester New Wave: Conversation Automation Solutions, Q3 2022
Genesys featuring Exceed.ai named a leader with the highest score possible and highest score in the strategy category among all evaluated vendors




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    Conversation automation solutions enable sales and marketing teams to automatically engage, qualify, nurture and schedule meetings with leads by using AI-powered virtual assistants and chatbots.

    Genesys is positioned as a leader in The Forrester New Wave™: Conversation Automation Solutions, Q3 2022. Forrester evaluated the emerging market of conversation automation solutions (CAS) and identified 10 of the most significant providers in the category.

    According to the Forrester report, the B2B CAS market Is evolving as marketing organizations modernize. The CAS market is fast-moving and fueled by innovation, investment in R&D, and rapid development.

    Get the full report to see how Genesys scored in ten criteria and is positioned as a Leader in this Conversation Automation Solutions evaluation.

    You’ll get:

    • An independent analysis of conversation automation solutions providers
    • Key conversation automation market trends
    • Insights on what to look for in a conversational AI solution
    ResellerRatings Christina Kay
    Forrester research report
    The Forrester New Wave™: Conversation Automation Solutions, Q3 2022
    Genesys featuring Exceed.ai named a leader with the highest score possible and highest score in the strategy category among all evaluated vendors

    The Forrester New Wave: Conversation Automation Solutions, Q3 2022

    Genesys featuring Exceed.ai named a leader with the highest score possible and highest score in the strategy category among all evaluated vendors




      By clicking the above you agree to our Privacy Policy and Terms of Use

      Conversation automation solutions enable sales and marketing teams to automatically engage, qualify, nurture and schedule meetings with leads by using AI-powered virtual assistants and chatbots.

      Genesys is positioned as a leader in The Forrester New Wave™: Conversation Automation Solutions, Q3 2022. Forrester evaluated the emerging market of conversation automation solutions (CAS) and identified 10 of the most significant providers in the category.

      According to the Forrester report, the B2B CAS market Is evolving as marketing organizations modernize. The CAS market is fast-moving and fueled by innovation, investment in R&D, and rapid development.

      Get the full report to see how Genesys scored in ten criteria and is positioned as a Leader in this Conversation Automation Solutions evaluation.

      You’ll get:

        An independent analysis of conversation automation solutions providers

      • An independent analysis of conversation automation solutions providers
      • Key conversation automation market trends
      • Insights on what to look for in a conversational AI solution
      Conversation automation solutions enable sales and marketing teams to automatically engage, qualify, nurture and schedule meetings with leads by using AI-powered virtual assistants and chatbots.

      Genesys is positioned as a leader in The Forrester New Wave™: Conversation Automation Solutions, Q3 2022. Forrester evaluated the emerging market of conversation automation solutions (CAS) and identified 10 of the most significant providers in the category.

      According to the Forrester report, the B2B CAS market Is evolving as marketing organizations modernize. The CAS market is fast-moving and fueled by innovation, investment in R&D, and rapid development.

      Get the full report to see how Genesys scored in ten criteria and is positioned as a Leader in this Conversation Automation Solutions evaluation.

      You’ll get:

      • An independent analysis of conversation automation solutions providers
      • Key conversation automation market trends
      • Insights on what to look for in a conversational AI solution
      ResellerRatings Christina Kay